Select the check box next to the person you want to track on the account and choose Locate!.Enter a valid email address in the Create your account text box and choose Create Account.Open the FamilyWhere app and select Get Started.

If you use a VPN or VPN app, turn it off while you get set up.

These notifications are required by FCC regulations and by T-Mobile Privacy and Safety policy.

By design, FamilyWhere notifications can't be disabled on a child’s phone.

Only the Primary Account Holder can activate FamilyWhere service and see located devices.

A Primary Account Holder assigned on the account.

FamilyWhere doesn't track devices on suspended accounts.

Exception: The Timex Famil圜onnect smartwatch is compatible. The FamilyWhere app isn't supported on smartwatches.The FamilyWhere app does require that GPS is enabled for tablets.Use any capable device-your phone, tablet, or computer-to quickly and accurately locate phones on your active account.Access a seven-day log of FamilyWhere location history.Get text or email notifications generated by scheduled automatic location alerts.Let family members check in with you through text message or see where they are on a map in real-time.For other devices, you can manage FamilyWhere by logging in to your T-Mobile account, then selecting My Account > Profile > Family Controls > FamilyWhere. The FamilyWhere app is available for Android only.

FamilyWhere uses geolocation data from the T-Mobile network and is not affected by changes to device location settings.All phones that can be located by FamilyWhere receive a notification when they are added to the service and a recurring notification as a reminder that they are still a part of the service.After the trial ends, there's a monthly subscription for $10 that appears on your bill. The FamilyWhere service includes a 30-day free trial for new users.Android 10 location accuracy improvement: setting change.

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